This Privacy Policy explains how Aisho Arabique LLC (“AISHO”, “we”, “us”, or “our”) collects, uses, stores and protects your personal information when you visit or make a purchase from https://byaisho.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information
Aisho Arabique LLC
Brand name: AISHO
Registered in: Sharjah, United Arab Emirates
Address: Sharjah Media City, Sharjah, UAE
Website: https://byaisho.com
Email: aisho.docs@gmail.com
Phone / WhatsApp: +971 52 907 4047
Instagram Arabia: @aisho_arabia

2. Information We Collect
We may collect the following information when you visit our website, place an order, contact us, or interact with our services:

• Full name
• Email address
• Phone number
• Country, city and delivery address
• Order details
• Payment status and transaction information
• Communication history with our support team
• Technical data such as browser type, device type, IP address, cookies and website activity

We do not store your full payment card details. Payments are processed securely through Stripe.

3. How We Use Your Information
We use your personal information to:

• Process and deliver your orders
• Confirm and manage payments
• Contact you regarding your order
• Provide customer support
• Send order updates and delivery information
• Improve our website, services and customer experience
• Prevent fraud and unauthorized transactions
• Comply with legal, tax and regulatory obligations
• Send marketing messages if you have agreed to receive them

4. Payments
Payments on our website are processed securely through Stripe and the payment methods available through Stripe, including supported cards and digital payment methods where available.
We may receive limited payment information, such as payment confirmation, transaction ID, payment status and billing details. We do not store your full card number or card security code.

5. Cookies and Analytics
Our website uses cookies and analytics tools to improve website performance, understand user behavior and enhance the shopping experience.
Cookies may help us remember your preferences, analyze website traffic and improve our services.
You can manage or disable cookies through your browser settings. However, some website features may not work properly without cookies.

6. Marketing Communications
If you provide your consent, we may contact you by Email, SMS or WhatsApp with information about new collections, special offers, promotions and other marketing updates.
You may unsubscribe or request to stop receiving marketing messages at any time by contacting us.

7. Sharing of Information
We may share your personal information with trusted third-party service providers only when necessary to operate our business and provide our services. These may include:

• Payment providers, including Stripe
• Courier and logistics companies
• CRM systems
• Analytics services
• Email, SMS and WhatsApp communication services
• Website hosting and technical service providers
• Legal, tax or regulatory authorities when required by law

We do not sell your personal information to third parties.

8. International Data Processing
As we offer international shipping, your information may be processed or shared with service providers in different countries where necessary to complete your order, process payments, provide delivery or offer customer support.

9. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure or alteration.
However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

10. Data Retention
We keep your personal information only for as long as necessary to process orders, provide customer support, comply with legal obligations and maintain business records.

11. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.
To make a privacy-related request, please contact us at:
aisho.docs@gmail.com

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Aisho Arabique LLC
Email: aisho.docs@gmail.com
Phone / WhatsApp: +971 52 907 4047
Support hours: 9:00–16:00, UAE time