Welcome to
https://byaisho.com. These Terms & Conditions govern your use of our website and the purchase of products from AISHO.
By accessing our website or placing an order, you agree to these Terms & Conditions.
1. Company InformationThis website is operated by Aisho Arabique LLC under the brand name AISHO.
Aisho Arabique LLC
Registered in: Sharjah, United Arab Emirates
Address: Sharjah Media City, Sharjah, UAE
Email: aisho.docs@gmail.com
Phone / WhatsApp: +971 52 907 4047
2. ProductsAISHO sells fashion products, including:
- Clothing
- Bags
- Shoes
- Accessories
Main clothing categories include:
We make every effort to display product descriptions, images, colors, sizes and prices accurately. However, slight differences may occur due to screen settings, lighting, product updates or availability.
All products are subject to availability.
3. Pricing and CurrencyAll prices on the website are displayed in AED unless stated otherwise.
Prices include applicable taxes where required. Customs duties, import taxes and other charges that may apply in the customer’s country are not included and must be paid by the customer.
We reserve the right to update prices, offers and product availability at any time without prior notice.
4. PaymentPayments are processed securely through Stripe.
Available payment methods may include payment cards and other digital payment methods supported by Stripe in your country or region.
By placing an order, you confirm that the payment details provided are accurate and that you are authorized to use the selected payment method.
5. OrdersAfter placing an order, you may receive an order confirmation by email or other contact method provided during checkout.
We reserve the right to refuse, cancel or limit any order if:
- The product is unavailable
- Payment is not completed or is declined
- Customer information is incorrect or incomplete
- Fraudulent or suspicious activity is detected
- There is an error in pricing, product information or availability
6. DeliveryWe offer worldwide shipping to countries and cities supported by our logistics partners, except for destinations restricted by carriers or applicable law.
Delivery times may vary depending on the destination, courier service, customs procedures and other factors beyond our control.
The customer is responsible for providing a correct and complete delivery address. We are not responsible for delays, failed delivery or additional costs caused by incorrect or incomplete address information.
7. Customs Duties and Import TaxesAll customs duties, import taxes, clearance fees and any other charges that may arise in the recipient’s country are the responsibility of the customer.
We are not responsible for delays caused by customs procedures or local import regulations.
8. Returns and ExchangesReturns are accepted within 7 calendar days from the date the order is received, provided that the product meets our return conditions.
The product must be:
- Unused
- Free from signs of wear, washing or damage
- With all original tags and labels attached
- In its original packaging
Accessories are not eligible for return or exchange due to hygiene and product preservation reasons.
Exchanges are possible subject to stock availability.
9. Defective or Incorrect ItemsAISHO guarantees that products are free from manufacturing defects at the time of delivery to the customer.
If you receive a damaged, defective or incorrect item, please contact our support team within 48 hours of receiving the order and provide photo or video evidence.
If the issue is confirmed, we will cover the return and replacement delivery costs or process a refund where applicable.
10. RefundsApproved refunds will be processed within 5–10 business days after the returned product has been received, inspected and approved.
Refunds are issued to the original payment method. Processing times may vary depending on Stripe, the customer’s bank or payment provider.
11. WarrantyAISHO guarantees the absence of manufacturing defects at the time the product is delivered to the customer.
This warranty does not cover damage caused by misuse, improper care, normal wear and tear, washing, alteration or accidental damage.
12. Use of the WebsiteYou agree not to use our website for any unlawful, fraudulent or harmful purpose.
You must not attempt to interfere with the security, functionality or operation of the website.
13. Limitation of LiabilityTo the fullest extent permitted by applicable law, AISHO shall not be liable for any indirect, incidental or consequential damages arising from the use of our website, products or services.
We do not guarantee that the website will always be available, uninterrupted or error-free.
14. Changes to These TermsWe may update these Terms & Conditions from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.
15. Contact UsIf you have any questions about these Terms & Conditions, please contact us:
Aisho Arabique LLC
Email: aisho.docs@gmail.com
Phone / WhatsApp: +971 52 907 4047
Support hours: 9:00–16:00, UAE time